The quest for a refund [Part 2]
Well, I kinda was hoping for a little bit better of a response...
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They just don't want to handle this... I hate it when companys do this, they just hand you off to the next guy. I'll call that number eventualy, but I wanna find out how to record a phone conversation first... then I'll call...
Dear Tim,
Thank you for contacting Apple.
After reviewing your message, Apple has determined the nature of your question falls outside the type of support provided via email by the Apple Store.
To obtain technical support for Apple products, call Apple technical support at 800-APL-CARE (800-275-2273). Help is available seven days a week from 8:00 a.m. to 8:00 p.m. central time.
You may also stop by the Genius Bar at any retail Apple Store for assistance. To find an Apple Store near you, visit <http://www.apple.com/retail>.
You will find thousands of technical articles, online discussion forums, downloadable manuals, updated software, and a wealth of product information at <http://www.apple.com/support>.
Please review the Apple Store Sales and Refunds Policy at <http://store.apple.com/Catalog/US/Images/salespolicies.html >.
If you are eligible to return an item, please write back to this address once you have received the package and we will be glad to assist you. Or, you may call Apple Store sales support at 800-676-2775 to request a return. Help is available Monday through Friday from 7:00 a.m. to 10:00 p.m. central time, and Saturday and Sunday from 9:00 a.m. to 6:00 p.m. central time.
Sincerely,
Apple Store Customer Support
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They just don't want to handle this... I hate it when companys do this, they just hand you off to the next guy. I'll call that number eventualy, but I wanna find out how to record a phone conversation first... then I'll call...
